Keep browser data separate from your account records

Understand what Save character stores locally

The browser collection holds profile references from that browsing environment. It does not send a message, register another account or purchase access. Opening a saved entry takes you back to the companion; it does not restore every exchange or unlock all associated material.

The list therefore should not be used as evidence of a token balance or subscription status. A missing favourite can be a storage difference even while the original account's records remain separate.

Review local choices before removing site data

Clearing browser storage can erase saved-profile references and preferences. Note the companions you want to find again before cleanup. Private browsing can discard its own choices when the session ends, and another browser or device can keep a different local list.

Do not interpret that difference as proof that an account conversation has been deleted or a subscription ended. The browser-held list and account-held records serve different purposes and do not necessarily move together.

Choose browser cleanup for local information only

Use browser settings to inspect or remove stored site information. On a shared device, consider who can reopen the same browser and see local profile choices. Signing out also deserves attention, but it is a different action from clearing every stored preference.

Unsubscribe and Delete Account are account controls. Clearing cookies does not execute either one, even if the visible collection becomes empty afterward. Use the relevant account process when the intended change concerns renewal or permanent removal.

Retain a receipt rather than relying on bookmarks

A saved companion does not identify the payment details needed for a billing enquiry. Keep the receipt or transaction confirmation with the date, amount and useful reference. Those records can establish which purchase is concerned without needing a list of browser favourites.

For a wider personal-data question, use our privacy information and contact support. Explain the stored-data concern with only the relevant context. Passwords and recovery codes are not needed to identify a browser preference or submit an information request.

Understand the requested Google Tag Manager loader

We load Google Tag Manager to manage measurement scripts. Requesting that script from Google can transmit technical visit information, including the IP address and browser details. The tags that run determine further measurement and cookie use; character favourites use separate browser storage.

Find candy-ai.my in your browser's site-information or privacy settings to inspect its stored data. Cookie restrictions do not necessarily block every network request. Cleanup does not cancel renewal or erase previously processed information. Send personal-data requests by email without secret credentials.

Your questions

Why did my favourites disappear after cleanup?

The selected site-data removal can include the browser storage holding profile references. Review what will be removed and note useful entries first. Their disappearance does not establish that the account transcript or payment record has been removed too.

Can cookie deletion stop a recurring plan?

No. It changes browser data, not the account's renewal setting. Sign in with the subscribed registration and complete cancellation there. Keep the final confirmation rather than relying on what remains in local storage.

Should a second device have the same character list?

Local bookmarks belong to the browser where they were created. Another browser can show a different list. The collection is not a synchronised backup of conversations or a complete archive of the account's generated and purchased content.